Phone: 281.996.0040

Fax: 281.280.0405

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01/19/2012: A Shocking Confession

 

You know what’s crazy? Even though I sell insurance, I think insurance companies are just as bad as you probably do. In fact, it’s because I sell insurance that I think that, that I KNOW that.

 

I’m a broker, so I would know. I have experience selling insurance through a lot of different companies, and I can say for sure that all these companies are out to make a profit off of you. They like to take your money, and they don’t like to give it back. They look for ways to deny you if you have a claim. They take forever to cut you a refund check. They like to raise your rates every time your policy renews—just as much as they can get away with without you noticing, and sometimes, more. Sometimes, they blatantly raise your rates, like, DOUBLE them, for absolutely nothing. I’ve seen it all.

 

You might think, “But you must like them raising my rates--you make more money off that right along with them!!” True, if you don’t cancel. If you take a huge rate increase (or a small rate increase over several years, which adds up to a big one) and don’t shop around and find a better deal. Often times, these companies don’t send me your renewals, and I couldn’t keep track of the thousands of renewals we have anyways, so a lot of times I don’t know about a huge rate increase or something wrong until you call me out of the blue with a request to cancel. You see, a lot of the time I get punished, too, because of what these companies do.

 

And how am I going to like them raising your rates when you call me really angry about it? I have no control over the rates through these companies, I just sell and service the product, but you might not know that. You might assume I am the one who doubled your price. And then, if I am lucky, you give me the chance to shop through all of our other companies (other than the one you have) and that means I have to do more work. Believe me, I would much rather keep you where you are without a rate increase than have to rewrite a new policy, cancel your old policy, hear you be frustrated, etc.

 

So, the bottom line is, I don’t like what these companies do, either. In fact, I may even like them less because I know how they work even better than you do. I’m on your side with not wanting your rates to increase or them to do something bad. And being a broker is great because I am not loyal to any one of our companies. I may like some more than others, but first and foremost, I am loyal to you. I want to get you the best deal I can out of all the companies we have.

 

And the highlight of my day is when I can save you a whole bunch of money from whomever you came from. Seriously? Seriously!!! I love to get people paying way less than they were!! I wrote a friend’s auto, homeowner, windstorm, and umbrella policy yesterday and saved him over $1500 a year, not even exaggerating. He was being overinsured and I gave him much more accurate policies at a better rate. I wrote another guy yesterday who was paying $642.76 per 6 months for his auto policy-- I got him the same exact coverage for $360 per 6 months. Call me an insurance geek, call me what you will, but that kind of thing truly makes me happy.

 

So, if you are interested in getting a quote from an agent who dislikes the evils of insurance as much as you do, call me. If you want somebody that truly wants to look out for your best interest, call me. If you want someone who will shoot it to you straight, call me. I will try to work for you, and defend you against the bad stuff that these companies sometimes do.

 

Kristin Jones

McKinney Insurance TWFG

 
01/24/2012: Insurance is a Bitter Old Lady

 

If insurance is a person, she is a bitter old lady named Cordelia. She has a ton of money, but a lot of whiny, needy family members with open hands. In the past, she may have been more generous with her money; she used to readily help people out and not be so stingy; but now, she is sick of people taking advantage of her.

 

See, Cordelia may be tight with her money at this point in her life, but all of her needy family members want their piece of the pie, whether they deserve it or not. This old woman has to figure out who to give her money to and whether or not it's legit. And she has her family call her a stingy crab if she doesn't.

Her nephew says, “I need a new car!!” (Little does Cordelia know, her nephew drove his car deliberately into the lake.) Her niece says, “Pay for me a new roof!!” (Little does Cordelia know, her niece got up on top of her roof after the storm and pulled up some shingles.) Her granddaughter says, “A fire destroyed my kitchen, pay for a new one!” (Little does Cordelia know, her granddaughter actually set her kitchen aflame.) Granny Cordelia used to be an innocent old lady, but now she is skeptical and jaded.

 

Cordelia shouldn’t have to pay for non-maintenance, either. "Cordelia, my pipe has been leaking in the shower for 15 years and has caused this water damage to my bathtub, I need the whole thing replaced." Really? Cordelia may have paid for that at one point in her life, but now, she’ll tell you that you saw it coming. You knew what it was doing for 15 years--why didn’t you fix it? Or, “Cordelia, my 30-year-old air conditioner is broken, can I get some money to replace it?” Well no, you said your a/c system was thirty years old, you should have replaced it already! You see, Cordelia is only supposed to pay for emergencies caused by a peril—hurricane, fire, theft, explosion--sudden and accidental catastrophes that could not have been prevented.

 

Is this a perfect analogy? No, because people pay Cordelia every month and of course they want to get their money’s worth. And they have every reason to be bitter about paying her, because no one likes to pay for something they hope not to use. But Cordelia has to have that money to pay out on the big emergencies. She may get money every month, but she is constantly getting berated with nickel and dime claims, or fraudulent/illegitimate claims that she sometimes has to pay because of a technicality. We see her being stingy, but at least we have a better understanding of why.

 

And you know what else? I have seen Cordelia save people’s lives. I have seen her pay out thousands--people do get their roofs replaced, their kitchens remodeled, new cars when their car is stolen, etc. Cordelia writes checks for thousands of dollars, sometimes tens of thousands or even hundreds of thousands, every day. According to the Houston Chronicle, Cordelia wrote a $15 BILLION dollar check for Hurricane Ike. (http://www.chron.com/business/article/National-pricetag-for-Ike-15-billion-insurers-1709093.php) That's a fat check!! So, if you think Cordelia is a stingy old biddy, you might be right. But she does have reason to be that way, and she might also save your tookus someday.

 

Kristin Jones

McKinney Insurance TWFG

 
 
01/16/2012: Effects of Hurricane Ike

 

It has been over 3 years since Hurricane Ike put a direct hit on us in the Galveston-Clear Lake area. You would think that not having a direct hit for almost 25 years prior to Hurricane Ike and nothing happening within the last 3 years would help lower our home insurance rates.

 

NOT SO !!.... With weather forecasters constantly predicting "Record Storms This Year" at the beginning of each year,the insurance companies have been raising their prices to offset these forecasts. The forecasts of numerous storms also raises the cost of re-insurance rates which all carriers purchase for themselves to spread out the risks in areas of high risk. Once again this passes on higher costs to the consumers.

 

While you would normally think that no storms would bring in more competition, it has not happened and the trend looks as though the coastal insurance risks are steadily rising in price. This is very disturbing news as typically more competition breeds better pricing. We are all facing tough times in this recession and the insurance outlook has insurance agents and customers alike very worried about the future and future prices.

 

Here is hoping that our lawmakers will put in mandatory guidelines that ALL insurance carriers must actively and properly quote ALL risks and quit picking only the risks they WANT and leaving everyone else out to dry. As we speak there are standard insurance carriers constantly non-renewing policies and saying they do not want any risk towards the coastal areas. This pick and choose mentality is killing the consumers and we are forced to go through surplus insurance lines which are very costly.

Shop your policies as this is the only way now to see if you are getting the best rate possible !!

 

Thanks,

Lane McKinney

McKinney Insurance TWFG

 

Contact Us

 

Lane McKinney

(281) 996-0040

Owner and Agent

Email: lmckinney@twfg.com

 

Kristin Jones

(281) 996-0040

Licensed Sales and Service Rep

Email: kjones@twfg.com

 

Leanna Lopez

(281) 996-0040

Licensed Sales and Service Rep

Email: llopez@twfg.com

 

 

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