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5.0 stars | 175 reviews
Kristin worked for McKinney Insurance for 13 years before purchasing the agency from her boss. In an inspiring story, she talked her way into a CSR job in 2008, completely green in insurance. Kristin quickly proved to be a hard worker and the top salesperson among her peers. She became an office manager five years later and finally purchased the agency from Lane McKinney, her boss, in February 2021. It was the best of both worlds for both of them.
Kristin is thrilled to be a thankful owner and keeps the name “McKinney Insurance” out of homage to her favorite boss. Because she is so familiar with the agency's operations, the ownership transition has been seamless, and she will continue providing the same excellent service the agency has always delivered. She and her husband live in Clear Lake. She enjoys being active in her church, playing the guitar, fitness, and cooking.
"My mission statement for McKinney Insurance is to GIVE BIG. I want to give the best possible client experience to the customer because we really do care for them and want to help them with whatever is in their best interests in the insurance realm. I want to give big to my employees, making them happy to work for McKinney. I want to give big to the charitable organizations I believe in. I am excited about opportunities to be generous as an owner!"
Tabitha has been a McKinney Insurance Agency team member since April 2021 and has quickly proven her trustworthiness. She had prior experience in office management and was promoted to McKinney’s office manager position in 2023. Tabitha’s primary focus is being Kristin’s right hand, assisting with her many clients and service work. Tabitha enjoys music, being with her family, and the great outdoors. She is a thankful mother of two boys. She is looking forward to helping everyone with their needs and giving big.
"Customer service is my go-to in the working world. I love helping people, period. Insurance allows me to do that and do it well! I am so excited to be a part of a team that feels the same way I do about giving back to our community, to its employees, and most importantly, to our customers!"
Austin is a Sales Specialist on the McKinney team. His specialties include Auto Insurance, Life Insurance, Home Insurance, Condo Insurance, Renters Insurance, Flood Insurance, Windstorm Insurance, Motorcycle Insurance, Boat Insurance, RV Insurance, and Umbrella Insurance.
He spends his work days:
• Managing his clients' risks
• Meeting and educating potential clients
• Networking with other professionals
Austin spends his free time with his wife, Krysta, and two daughters, Leah and Meredith. He also enjoys hunting, fishing, movies, and playing video games.
“As an insurance professional, I am a firm believer in honesty and integrity over sales numbers. I believe in speaking to my clients and prospective clients as I would speak to my mom and dad.”
Kassandra has been a part of our staff since November 2017. She is first in line to answer the phones and handle whatever service needs she can. She also supports anyone in the office who gets overloaded. She lives in Alvin and recently had a new baby boy. Kassandra loves dogs and spending time with her family.
"The best thing about being a broker is saving people a lot of money. I just like to help people out in their personal lives. I also appreciate being able to quote my friends and family. I can save them money and give them good insurance. And I know I will take care of them in the future if I write their policies. We all take really good care of people in here!"
Larry started in January of 2024 after he retired as Postmaster from the Seabrook post office, he decided to make insurance the last stop in his working career. His calm, friendly, and positive attitude have provided great energy for the office!! Because of how friendly and likeable he is, talking to clients is where he really shines. Larry is married with two adult sons, and he loves good barbecue and hunting.
"I really like this team of people. I also like helping people find good insurance policies. Not many businesses are committed to human interaction the way that we are. It's a dying thing, but I love that we still interact with our customers."
Christian (Ceejay) has been a member of the McKinney team since 03/13/2023. He quickly showed how organized and detail-oriented he is, and for that reason, Kristin has him distributing database work for the office and staying on top of payment for all the Texas Windstorm policies. He also helps the team with their tasks when they get overloaded. Ceejay is a government official for his town and enjoys serving with the youth, playing volleyball, and working on his physical fitness!! He is also an enthusiastic dog lover.
"I love working at McKinney Insurance! It's both an honor and a responsibility. I was able to learn quickly and help them to lessen their workloads. Just like being a youth leader in our community, serving and helping people is my main goal in life. No one predicts the future, but at McKinney, we can protect it.
Accountability and transparency are the best adjectives to describe McKinney!"
Samantha is the newest crew member, coming alongside McKinney in September of 2024. She brings her P&C and Life & Health licenses, and a passion for customer service. She truly enjoys working with people and our clients already love her. She enjoys all things 90's, taking long walks with her dog, Mexican food, and spending time with her husband and two boys.
"I love that we don't have an automated menu here. I love working with a team that provides great customer service when that is really a dying thing."